Open Enrollment - Important Dates
JULY 1, 2024Fall 2024 Open Enrollment Begins |
AUGUST 31, 2024Fall 2024 Open Enrollment Deadline |
DECEMBER 1, 2024Spring 2025 Open Enrollment Begins |
JANUARY 15, 2025Spring 2025 Open Enrollment Deadline |
Enrollment: All registered, degree-seeking students must maintain health insurance coverage while enrolled at Rice University. Therefore, all *students are required to take action during the open enrollment period to enroll in the Rice Student Health Insurance Plan, administered by Aetna Student Health, OR complete a waiver by demonstrating comparable insurance coverage that meets Rice’s requirements.
To enroll in coverage due to a qualifying life event, please email studentinsurance@rice.edu.
Important: If you do not take action to enroll in or waive the student insurance plan prior to the deadline, you will be automatically enrolled into the insurance plan and responsible for the full premium amount. Once enrolled, you will be unable to cancel coverage or request a refund for any reason. *Students enrolled in an online program, hybrid program, or the Glasscock School of Continuing Studies (excluding the students enrolled in the MAT for new teachers program) are not eligible for Student Health Insurance or required to submit a waiver.
Note: All Rice-sponsored F-1 and J-1 International Students are required to enroll in either the Aetna Student Health Insurance plan or Rice's approved Alternative Insurance Plan for International Students by Student Assurance Services (SAS). For all questions regarding your Visa status, please contact the Office of International Students and Scholars.
Updates/ Events
You can access and print your web medical ID by clicking on the link located below in the Helpful Links section, downloading the Aetna mobile app, or by logging into the Aetna's Your Member Website. If you would like a physical medical card, please contact Aetna Member Services to request that your medical ID card be mailed to your address on file.
Helpful Links
Contacts
Contact Us
We are located on the 3rd floor of the Cambridge Office Building. Click here for detailed directions.
Office Hours
Monday - Friday
9:00am – 4:00pm
Email
studentinsurance
Phone
713-348-5544
Fax
713-348-5479
Aetna Contacts
For plan specific and network provider questions, please contact Aetna Student Health directly at 1-877-375-7908 or click here to visit the website.
If your doctor’s office is closed and you do not know whether your condition is life threatening, you can call one of the Nurse Health Lines listed below. This is a free service available 24/7. You will be able to speak to a trained Nurse that can advise you on the best place to seek treatment based on your symptoms.
Aetna Nurse Health Hotline:
1-800-556-1555 (ONLY available to students enrolled in the Aetna insurance plan)
Memorial Hermann Nurse Health Line:
713-338-7979 or Toll Free at 1-855-577-7979
Rice Contacts
Rice Student Health Services:
(713) 348-4966
RUPD/Rice EMS:
(713) 348-6000
Wellbeing and Counseling Center:
(713) 348-3311