When you are sick or injured, deciding where to receive treatment is very important. Being prepared can help you make these important decisions when you need to seek care immediately. Calling your primary care pysician or the student health center on Rice's campus is the best place to start. Explain your symptoms to the physician, and they can help advise you on where to seek treatment.
Urgent care facilities are walk-in clinics. Most are open after hours, and some are even open 24 hours a day, 7 days a week. Urgent care facilities usually treat injuries minor non-life threating illnesses. Urgent care facilities are cheaper than a trip to the emergency room and are usually much faster. Emergency rooms are always open 24 hours a day, 7 days a week. They treat very severe and life threating conditions. A trip to the emergency room is very expensive, because it offers specialized care and diagnostic tests. In most cases, you may also have a long wait before you are treated.
In-Network Urgent Care Clinics close to Rice University:
Go to the Rice Student Health Center during regular business hours, appointments are preferred. As a student, you already pay for access to the Health Center.
Contact your in-network Primary Care Physician or Urgent Care clinic.
Go to the emergency room
Dial 911 (off-campus) or x6000 (on-campus) for an ambulance to be sent to your location
If your doctor’s office is closed and you do not know whether your condition is life threating, you can call the Nurse Health Line. This is a free service available 24/7. You will be able to speak to a trained Nurse that can advise you on the best place to seek treatment based on your symptoms.
Aetna Nurse Health Hotline: 1-800-556-1555 (Only available to students enrolled in the Aetna student health insurance plan)
Memorial Hermann Nurse Health Line: 713-338-7979 or Toll Free at 1-855-577-7979
To search for in-network providers, use the DocFind tool on the Aetna website.
You should call the providers office before your visit to confirm they accept your insurance. This will save you time and money.
For even more health insurance vocabulary, please click here!