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Important Dates

20/21 POLICY DATES
Medical Plan:

Enrollment: All registered, degree-seeking students are required to maintain health insurance coverage while enrolled at Rice University.
Therefore, all *students are REQUIRED to either enroll in the Rice Student Health Insurance Plan, administered by Aetna Student Health, or request a waiver of the Student Health Insurance plan by demonstrating comparable insurance coverage.
To enroll in coverage due to a qualifying life event, please email studentinsurance@rice.edu.

Important: If you do not take action to enroll in or waive the student insurance plan prior to the deadline, you will be automatically enrolled into the insurance plan and responsible for the full premium amount. Once enrolled, you will be unable to cancel coverage or request a refund for any reason. *Students enrolled in an online program or the Glasscock School of Continuing Studies (excluding the students enrolled in the full-time MAT program) are not eligible for Student Health Insurance or required to submit a waiver.

Note: All Rice-sponsored F-1 and J-1 International Students are required to enroll in either the Aetna Student Health Insurance plan or Rice's approved Alternative Insurance Plan for International Students by Student Assurance Services (SAS). For all questions regarding your Visa status, please contact the Office of International Students and Scholars.

Aetna Updates

You can access and print your web medical ID by clicking on the link located under Student Resources, downloading the Aetna mobile app, or by logging into the Aetna's Your Member Website. If you would like a physical medical card, please contact Aetna Member Services to request that your medical ID card be mailed to your address.

    Contact Us

    We are located on the 3rd floor of the Cambridge Office Building. Click here for detailed directions.

    Office Hours
    Monday - Friday
    9:00am – 4:00pm

    Email
    studentinsurance@rice.edu

    Phone
    713-348-5544

    Fax
    713-348-5479

    Aetna Contacts

    For plan specific and network provider questions, please contact Aetna Student Health directly at 1-877-375-7908 or click here to visit the website.

    If your doctor’s office is closed and you do not know whether your condition is life threatening, you can call one of the Nurse Health Lines listed below. This is a free service available 24/7. You will be able to speak to a trained Nurse that can advise you on the best place to seek treatment based on your symptoms.

    Aetna Nurse Health Hotline:
    1-800-556-1555 (ONLY available to students enrolled in the Aetna insurance plan)

    Memorial Hermann Nurse Health Line:
    713-338-7979 or Toll Free at 1-855-577-7979

    Rice Contacts

    Rice Student Health Center:
    (713) 348-4966

    RUPD/Rice EMS:
    (713) 348-6000

    Wellbeing and Counseling Center:
    (713) 348-3311

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