Welcome to the Student Health Insurance website, an overview of Rice's Student Health Insurance Plan (SHIP).
You can access and print your web medical ID by clicking on the link located below in the Helpful Links section, downloading the Aetna mobile app, or by logging into the Aetna's Your Member Website. If you would like a physical medical card, please contact Aetna Member Services to request that your medical ID card be mailed to your address on file.
Helpful Links
Contacts
Contact Us
We are located on the 3rd floor of the Cambridge Office Building. Click here for detailed directions.
Office Hours
Monday - Friday
9:00am – 4:00pm
Email
studentinsurance
Phone
713-348-5544
Fax
713-348-5479
Aetna Contacts
For plan specific and network provider questions, please contact Aetna Student Health directly at 1-877-375-7908 or click here to visit the website.
If your doctor’s office is closed and you do not know whether your condition is life threatening, you can call one of the Nurse Health Lines listed below. This is a free service available 24/7. You will be able to speak to a trained Nurse that can advise you on the best place to seek treatment based on your symptoms.
Aetna Nurse Health Hotline:
1-800-556-1555 (ONLY available to students enrolled in the Aetna insurance plan)
Memorial Hermann Nurse Health Line:
713-338-7979 or Toll Free at 1-855-577-7979
Rice Contacts
Rice Student Health Services:
(713) 348-4966
RUPD/Rice EMS:
(713) 348-6000
Wellbeing and Counseling Center:
(713) 348-3311
